Privacy Policy


We value the privacy of the users of this website, and through this privacy policy have described the information we gather, how we share that information and what we do to protect your information on our website, The Construction Store is the trademark of Sri Venkateshwara Smart Building Solutions Pvt. Ltd.

This Privacy Policy covers the information collected from the user(s) of ("Website"). This Privacy Policy should be read in conjunction and together with the terms and conditions of the Website available on Personal Information of a User(s) is collected if the User(s) registers with the Website, accesses the Website or takes any action on the Website.

If you have questions or complaints regarding our privacy policy or practices, please contact us at or +91 9699805605

Information collected and its use

The Personal Information which the users may provide to us and/or which we may collect is or could be the following:

The registration details may include the password provided by the users. The users may note that we adopt reasonable security measures to protect the password from being exposed or disclosed to anyone including the Platform. The shipping, billing, tax registration, and other information pertaining to the users sale or purchase transactions on the Website, user transaction details with the other users of the Website, user’s usage behavior of the Website. Details of the computer system or computer network which the user uses to visit the Website and undertake any activity on the Website.

Our primary purposes in collecting information from the users is to allow the use of the Website and various features and services offered by the Platform on or in relation to the Website; contact the users for any services provided by the Platform or its affiliates or its various service providers or Platform business partners and advertisers; to record the user information and details as permitted and required under applicable laws, statutory direction or judiciary orders; to serve various promotion materials and advertising materials to the users; and such other uses as provided in the terms and conditions and this Privacy Policy. We may also use the information for transactional emails or to provide the users with information, direct marketing, online and offline advertising and other materials regarding products, services and other offers from time to time in connection with the Platform or its parent, subsidiary and affiliated companies ("Platform Entities") and its joint ventures.

We may also collect information to track User behavior and preferences for internal analytics from all Users of the Website. This information is collected through the use of server log files and tracking technologies to collect and analyze certain types of technical information and may include cookies and web beacons. Cookies contain specific pieces of information on the user’s  computer hard drive, and can be set to store information during a visit or for a longer period of time. Cookies are also used to help streamline the users experience on the site, automatically logging the user in during future visits, for example. The user is free to disable cookies at any time if the browser permits. However, by doing so, the user may not be able to use certain features of our site.

We may combine the user’s Personal Information, other information and information collected from tracking technologies and aggregate it with information collected from other Users using our Website to attempt to provide the users with a better experience on our Website.

The user understands, agrees and acknowledges that our collection, storage and processing of his / her Personal Information is for a lawful purpose connected with a function or activity of the Platform Entities and its joint ventures. The user further understands, agrees and acknowledges that his / her Personal Information which is classified as sensitive personal information as per applicable laws is considered necessary for the Platform to provide various services on its Website to the user and for user to use the Website and other services provided by Platform in relation to the Website.

The use of cookies by our partners, affiliates, tracking utility company, service providers is not covered by our privacy statement. We do not have access or control over these cookies. Our partners, affiliates, tracking utility company, service providers use session ID cookies to make it easier for the users to navigate our site.

As a prospective buyer using offerings on our site to receive information from or about sellers, the user is required to provide additional information so that we can deliver the services.  These include contact information, basic demographic information, and purchasing requirements. The information collected can vary according to the different material categories and can be viewed by visiting the different forms located throughout our site. We may also ask you for feedback about our service, which is collected and stored to allow us to continually improve our offerings.

As a supplier using offerings on our site, the seller must provide information that allows us to deliver our service to him/her. This includes the seller’s contact information, information about your desired target markets, and any other information that is required for billing purposes.

We also require the user to provide certain information when the user requests our newsletters, sample lead service or other content or submit information for posting on public areas of this site (e.g., blogs, moderated discussions or bulletin boards). Additionally, we may request that you provide demographic information. The specific information requested varies according to the different types of content you may request.

Some of the materials included on this site, including advertising, may be served by third parties. These third parties, in the course of serving such materials, may collect information regarding  the user’s usage of this site and how he / she responds to e-mail communications, using methods that may include automatic data collection, and may use this information in order to present advertisements or other content that may be of interest to the user on both this site and other web sites. Collection, use, disclosure and security of information collected by third parties are subject to the privacy policies of those third parties.

Information Use

We use the information we gather to put buyers and sellers into contact with one another, to provide other features and functionality of this site, to improve the user experience on our site through analysis and communication, for other purposes described in this policy, and for purposes disclosed to the user when they provide information.

To enable transactions:

Buyers or Vendors will receive emails/ SMS’s and other communications from us to enable the purpose for which the information was provided or a request to use a service on this site. The user agrees to not opt out of emails that are necessary to provide our services. By using services offered on this site, the user agrees that we may use the user’s personal information to contact and deliver information to the user related to those services.


In our ongoing effort to improve the content and services we offer, we continually analyze the information we receive to identify trends and patterns in user behavior. The personal information, when used in such a manner, is aggregated with others to amass enough data for such analysis and is not personally identifiable.

Testimonials and Feedback

We sincerely appreciate the feedback we receive from our users. The feedback, both positive and negative, is forwarded to the appropriate departments so we can continue to monitor and improve the service we provide. We may also share testimonials in our marketing literature but will do so without including personally identifiable information unless we have expressly received the user’s permission to do so.


We offer valuable content through email newsletters for both buyers and suppliers. If you no longer wish to receive any newsletter, we encourage you to opt out of these communications by changing your notification preferences as described below.

Other communications

We may send the user email and other communications related to this site, use of our services and the status of users account, which may include site updates and responses to enquiries. In addition, we send periodic surveys and other communications, all of which the user can opt out of receiving by changing your notification preferences as described below

Third Party Offers

We also may use the users information to send e-mail and other communications on behalf of third parties. Each of these communications will include instructions for opting out of receiving future third party offers from us. The user may also opt out of receiving third party offers from this Site at any time by sending an e-mail to with the subject line "opt out- third party."

How do we share your information with others?

Our customer information is an important part of our business. As a result, we only disclose this information as described in this section. Our sharing of information to outside parties is described below. As part of our service to customers, we provide information to suppliers/vendors/manufacturers, so that we can fulfil the orders that are placed

Vendors / Suppliers / Manufacturers / Logistics Partners

To facilitate order processing and delivery, we will share the users contact details to our vendors / suppliers and other parties who will assist in delivery of the ordered items. This includes the basic contact information like name, billing / shipping address, telephone and email contacts.


We may provide the users information to third party advertisers (and/or to their service providers on their behalf) to market their products or services under contractual requirement to keep your personally identifiable information confidential and use it only to market and provide (directly and through third parties engaged by them for such purpose) their products or services. You may opt out of such disclosures by sending an e-mail to with the subject line: "do not share." We also aggregate information about our collective users for potential advertisers who are interested in understanding whether their offering would be suitable to our audience. This information does not include personally identifiable information like company name or email address.

Business Transfers

It is possible that our business may be merged with or sold to another business entity. During such a transaction, business information is typically one of the assets shared in the combined entity. In the event that this occurs, the users personal information will be protected by our privacy policy in effect at the time.

Legal Requests

We are interested in protecting our members and the community at large. We will release account and other personal information to legal authorities when we believe it is appropriate to comply with the law, rules or regulations or to protect persons or property. In addition, we may choose to release information about the user to relevant parties in relation to investigations of fraud, piracy or other unlawful activity.

Information security

The users information is stored on servers that are protected against unauthorized access through the use of safeguards such as "firewalls," encryption and Secure Socket Layers. We utilize many security techniques to protect personal information. However, it is impossible to guarantee a perfect security system.

The users information may be transferred to or be maintained on computers, computer systems and computer resources located outside the users state or country where the privacy laws may not be as protective. If teh user is located outside India and choose to provide information to us, please be aware that Platform keeps or transfers information to India and processes it there. Your submission of such information represents your agreement to that transfer.

Unfortunately, the transmission of information over the Internet is not completely secure. Although We strive to protect the users personal data, We cannot guarantee the security of data while it is being transmitted to our site; any transmission is at your own risk. Once We have received your information, We have commercially reasonable procedures and security features in place to reasonably endeavor to prevent unauthorized access.

Financial Data

While transacting with us or the other users of the Website, the user may provide financial information including without limitation bank account details, credit card account details or details pertaining to any payment settlement or pre-paid instrument service provider. The user understands, agrees and acknowledges that the Website and Platform never receives the users financial and payment information from these service provider. The personal information, sensitive personal information and financial information will be dealt by these service providers in accordance with their respective privacy policies and other terms and conditions and Platform and Website shall not be liable, accountable or responsible for the users personal information, sensitive personal information and financial information which are provided to these service providers.

Account information and preferences

Account information

To update the account information such as contact email address, the user may do so by contacting our Customer Care department at Or login to account and change profile.

Notification Preferences

The user has the ability to "opt out" or unsubscribe from certain e-mail communications, such as periodic surveys and our monthly email newsletter, that are not related to a requested service and/or the status of the users account. The User can contact our Customer Care department at to update the communication preferences.


The Construction Store suppliers may be issued a User ID and password to access their account. As a supplier, you are responsible for all actions taken with your user ID and password, including fees charged to your account. Do not share your password with any third parties, as you may be legally liable for any fees that are incurred. If you believe that your password has been compromised, you should immediately change your password or contact Customer Care at

Data Retention

We will retain the user’s information to continue to offer the user products and services. The user can contact us if they no longer want us to use their information this way. We will also retain and use the users information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.


Persons under the age of 18 are not eligible to use our services.

Applications / Widgets

Our Web site includes Widgets / applications, which are interactive mini-programs that run on our site to provide specific services from another company (e.g. displaying the news, opinions polls etc). Personal information, such as the users email address, may be collected through the Widget. Cookies may also be set by the Widget to enable it to function properly. Information collected by this Widget is governed by the privacy policy of the company that created it.

Public forums

Our Web site offers publicly accessible blogs and community forums. The user should be aware that any information provided in these areas may be read, collected, and used by others who access them. To request removal of the user’s personal information from our blog and community forum, please contact us. In some cases, we may not be able to remove the user’s personal information, in which case we will let you know if we are unable to do so and why.

Legal disclaimer

Although we have attempted to address the various privacy-related issues that the user is likely to encounter, we cannot ensure that all the user’s private communications and other personal information will never be disclosed in ways not otherwise described in this privacy policy. Therefore, although we use industry standard practices to protect the user’s privacy, we do not promise, and the user also should not expect, that their personal information or private communications will always remain private from unauthorized access. Also, this site contains links to other sites. Please be aware that we are not responsible for the privacy practices of these other sites. We encourage you to read the privacy statements of each and every Web site that collects personally identifiable information. This privacy policy applies to information collected by

Notification of change

We may amend this privacy policy for minor changes at any time by posting the amended terms on the Site. All minor amended terms shall be effective upon posting. If we make material changes to this policy, we will notify the users by email or by posting a prominent notice on the website prior to the change taking effect.